Ask for Sammy! He’s awesome to work with. Very good service from beginning to end.

I coordinated my service with the service manager Geoff. I found him to be very helpful thru out the whole process. He showed me around the show room, offered me a morning beverage and gave a realistic time estimate. I also received updates from Geoff regarding the status of my vehicle. All this gave me peace of mind that I was in good hands.

Leo was an amazing sale rep and we were able to complete the sale and paperwork in record time! 5th car I have bought from Toyota One and they always are true to their word and excellent at delivering customer service.

I’ve been going to One Toyota for service since I bought a new Toyota there 16 years ago. Honestly I couldn’t be happier with their service. Scheduling is easy, communication with service reps is crystal clear, update calls are timely, and my car runs great afterward. Yes a dealership may be pricier than elsewhere, but the peace of mind—knowing they have the right parts from the factory, and expertly trained mechanics & technicians—is well worth it to me.

One Toyota of Oakland is phenomenal! Amazing customer care from 1st phone call to picking up the car. I bought my Toyota at a different dealership and now I bring it to One Toyota for service and repairs, because their customer service is heads and shoulders above the other dealership.

Great service, didn’t try to upsell, very professional. Didn’t bombard with unnecessary communication or pressure. Top Notch

Hector was efficient but warm and friendly. He was really knowledgeable and was able to clearly layout what was going to be done to my new car for its 5000 mile service. This is the most expensive thing that I've ever owned and was nervous about bringing it in, but he shared a lot of knowledge and made me feel at ease.

I had a flat tire, and Toyota Road service towed me to the service dept on a Sunday afternoon. I left my key with a note in the drop box and Hector contacted me the next morning and my car was ready the next day. Toyota made everything so easy, and I appreciated being able to text Hector with any questions. The update link is awesome!

Todo muy bien, pero al tener buen récord hubiese preferido una mejor oferta para mi primera compra. Alejandro, fue amable y atento con nosotros.

Easy scheduling, personal friendly personnel, fairly timely completion, great price with the package You guys are a pleasure to work with

Representative did not explain extra services as "dealer recommended" implying services were "manufacturer recommended". leading to a charge of $1600, of which ONLY $300 were for services that I actually need.