I recently purchased my first car here, and Derek made the experience wonderful. He was very helpful, patient, and honest. He took the time to answer all my questions and guided me through the paperwork with great care. I truly appreciate his excellent service and highly recommend him. Thank you, Derek!

I had a good overall experience at One Toyota of Oakland. Miki explained the service for my last factory maintenance and that I also needed to do a recall. She made sure the service and recall did not take too long as I waited in lobby. I only waited under 2 hours which was fine with me.

Carlos was very nice and very helpful throughout the whole process. He was very attentive to what I wanted and was able to help me purchase my car

Everyone was so nice and helpful. Jae treated me like family, and made the process to buy a new car very easy. I was a little scared at first because I’m in my 20’s, but Jae was trustworthy and fair. He gave me a great price for my trade in as well.

Very helpful sales rep and great customer service! They offered me more than what my car was worth, and I really appreciated their time and effort throughout the process.

Th people that I have met and dealt with have been very helpful and friendly to me.

This review is for buying a new 2026 Toyota RAV4. Alejandro Lopez was my salesman, and he did a great job explaining the buying process and answering all of my questions along the way. I highly recommend him to anyone looking to purchase one at One Toyota of Oakland

Great service1 the staff at One Toyota of Oakland were friendly. helpful, and professional. i am very happy with my experience and would recommend them to anyone.

I switched to One Toyota over ten years ago because I did not care for the local dealership where I purchased my 2015 Prius. I continued with One Toyota because I liked the service advisor I had for the past five years. He no longer works here and the other advisors I've had seem more interested in selling me service. The wait time once I checked out took over fifteen minutes to get my car. The previous visits also took at least ten minutes. There seems to be more emphasis in selling service that is not necessary. Also, I prefer to pay with my credit card. The change to service charging this payment has made me seek another vendor for service.

(Translated by Google) Thank you, Carlos Chilet, for your help. We are so grateful for your service, your kindness, your professionalism, your diligence, and above all, your honesty and the advice you gave us. Believe me, we need more people like you in this world! My wife is thrilled and says you were a huge part of her happiness right now. God bless you, Carlos, and I hope you have a wonderful day! (Original) Gracias Carlos Chilet por ponerte a disposición, estamos muy contento por el servicio que nos prestaste, por tu amabilidad, tu profesionalismo, por ser diligente y sobretodo por tu honestidad y los consejos que nos distes. Créeme hacen falta más personas en este mundo así como tú! Mi esposa no se cambia por nada y dice que tú fuiste de gran ayuda para la felicidad que ella tiene en estos momentos. Dios te bendiga Carlos, espero tengas un buen día!

Gracias Carlos Chilet por ponerte a disposición, estamos muy contento por el servicio que nos prestaste, por tu amabilidad, tu profesionalismo, por ser diligente y sobretodo por tu honestidad y los consejos que nos distes. Créeme hacen falta más personas en este mundo así como tú! Mi esposa no se cambia por nada y dice que tú fuiste de gran ayuda para la felicidad que ella tiene en estos momentos. Dios te bendiga Carlos, espero tengas un buen día!

Great customer service and the employees was very nice to me I will be back for more service

Super friendly and upfront. I appreciate the honesty. I would recommend this dealer to anyone looking for a new car.

Leo was very helpful and accommodating to my car shopping experience. Professional, hassle free experience. Will definitely recommend to others.

Very Disappointing Experience – Not Recommended I had a very disappointing experience at One Toyota. I was not properly attended to, and despite taking the time to bring my vehicle in, absolutely nothing was done to it I wasted my time and left without receiving the service I expected Customer service was poor, and the lack of attention and professionalism was unacceptable. I would not recommend this dealership to anyone. Save yourself the time and frustration and take your vehicle somewhere else