Every employee I came in contact with was very kind, courteous and professional. Keep up the good work.

I recently faced a challenge with the repair of my vehicle. Thanks to the exceptional assistance of service writer Tee Shurafa, the repair process went smoothly. As a real estate agent, I fully understand and appreciate the level of service that every client and customer deserves. Because of my experience, I highly recommend One Toyota of Oakland, both its Service and Sales departments. I also highly recommend Tee as your personal guide and service writer. If you’re considering purchasing a vehicle, make Tee your first point of contact. He will gladly introduce you to a sales representative who can help you find the right vehicle. A referral from Tee speaks volumes. 5 ⭐️⭐️⭐️⭐️⭐️ Truly, David Adams

There are 2 experiences I wish to make. The car ran better after all the fixes were made. But at what price As I calculated the time/cost to do the repairs beyond the full service oil change it comes to labor cost at $400/hour. That leaves me wondering!

Professional quick answer any problems Friendly quick answer professional. Expect advise on time Kind and helpful

Quick service with an appointment. Was able to go home via Lyft and was picked up after vehicle was completed with the recall services via Lyft provided by Toyota. Decent coffee station.

I appreciate the attentive care my service agent provided today. He was kind and took the time to help me understand my service history. My car was serviced efficiently so my wait time was short.

Tee has been incredibly helpful with my car situation, my family and I purchased a new BZ and we have been having issues with the auxiliary battery. Thanks to Tee in the service dept I feel in good hands if something were to happen in the near future

I left my RAV4 for a regular service appointment. I was disappointed for three reasons. I was never contacted when my car was ready; my tires were supposed to be rotated, per my service agreement and the paperwork I received upon pickup stated the tires were checked for air pressure, no information regarding tire rotation. When the clerk handed me the key and paperwork, no information on fluids checked, other than the oil change. . She seemed rushed to close up, as she asked if I had questions. However, couldn’t answer questions beyond what was typed on the paperwork. I’d appreciate a call regarding this missing information. My appointment was on 7/24/26 with Chase.