"I know that your prices are fixed, but I was charged way too much for my car yesterday. It seems you were misled by the employee."

This was my fourth vehicle sine 2015 at this dealer, and it was by far the slowest, most frustrating, and most tedious buying experience I've ever had. Unfortunately, their customer service has continued to decline rather than improve. I expected much better communication, transparency, and respect for my time.

I did not have to wait for 5000 mile service and it was quick. The customer lounge was nice

Every time I bring in my car to get maintenance. I always get to see my friends there who have become my friends Uber time. Because of the way they treat their customers, I look forward to working with them every time I'm there. The gals and the rental department and tommy in the main toyota department I always feel like a priority as everyone should feel

The ser. Vices, always wonderful.I always get what I need with kindness and promptness from Tommy.And I enjoy Esme as a rental car worker service from one.Toyota is my number one place to be on number one place to go for my car needs and the people are great

Great service

This was our second vehicle purchase with Laurie this year, and once again she went above and beyond! We had a great experience at OneToyota in Oakland because of her exceptional customer service. It took us a while to decide on purchasing our vehicle, but Laurie was incredibly patient, knowledgeable, and never made us feel pressured. She took the time to answer all of our questions, guided us through every step of the process, and made sure we felt confident in our decision. Her professionalism, kindness, and dedication are the reason we came back for a second purchase. We truly appreciate everything she did for us and highly recommend asking for Laurie if you're looking for a stress-free car-buying experience!

Best new car buying process ever , straightforward and transparent . Car is also a marvel of engineering and design

Yusef was very friendly and understanding of things. He was excellent at welcoming and helping me

Awesome experience at One Toyota of Oakland. Leo and Derek were extremely helpful, professional, and responsive. Derek walked me through the beginning process of ordering the vehicle, and setting a realistic timeline of arrival with unwanted sales pressure. Leo helped complete the delivery with clear and concise details. They were both friendly and listened to my needs. I highly recommend One Toyota of Oakland!

Quick, thorough, polite, organized I think my maintenance handler was named Geoff. He was going to Ireland next week. I was very pleased with his service.

It took two days to get an appointment. The service was adequate. I'm satisfied. Okay

My son and I went to OT to look at SUV's and boy did we find them we came away very satisfied! our salesman Loc was awesome took us through all the paperwork and was so genuine thank you again Loc!

(Translated by Google) Excellent service! (Original) Excelent service!