Customer Testimonials
Very nice service technicians!
Crazy thing is I been to almost every single Toyota dealer around the Bay Area and this was my first time here to One Toyota. Only came here because Loc called me and we talk a little bit and I was like you the Sales Manager at Toyota WC yrs ago made everything easy for me to buy a car? He told me yes and I knew I have to come here before I go to any other Toyota dealer because I was like 90% confident we going to make a deal. Quick fact I try to get is number from ... Read More Google - Jul 1, 2026
Derek was incredibly helpful and professional.
From start to finish Tom Rios always goes out of his way to provide the best customer service!!
My third time getting a car from this dealer, Cesar was very efficient today. He had great communication and helped me get exactly what I was looking for.
I recently purchased a new 2026 RAV4 with Sam Li at One Toyota of Oakland, and the experience was fantastic. Sam’s communication is top-notch; he kept me posted every step of the way and made the entire process incredibly smooth. He is super easy to talk to, and the dealership's 'one price' model made the buying process easy. When the car arrived, there were a few minor flaws on the window from transportation. Sam took full ownership immediately, reported it to Toyota, and promised to take care of it with zero hassle. Crossing the bridge from San Mateo was 100% ... Read More Google - Jun 29, 2026
Helpful and efficient. They were communicative and got in touch as soon as my car was ready. Hassle free!
My car was diagnosed to find the reasons why the check engine turned on. I took care of other repairs I needed. The work complete was done to my satisfaction . Thank you !
Above expectation service. They loaned me a car while my car was being worked on. I had a new car to drive and it was a good way to test drive a new car that I would potentially want to consider buying in the future.
It took a long time, but checkout was smooth and efficient The appointment took four hours for an oil change, but checking out was quick and easy
Service was great Service was friendly and I was taken care of promptly and thoroughly
Owners went above and beyond to help a community member in need. So proud to call them part of the Oakland community - spend money at places that make the world a better place!
Paul Medina is the man! Highly recommend coming here and working with him whenever possible for servicing/parts.
Very easy transaction, no pressure of extra distractions. Was quick and easy. New car is great!
Good comunicate and guidedance i got a good deal Samrat was very helpful and kind
Worked with me to make it happen. Top notch
Very happy with the service , super professional. Highly recommend
Didn't feel stressed out... they made it very convenient
(Translated by Google) Overall, everything was great, and I think the customer service was excellent. (Original) En general todo muy bien , el trato a los clientes me parece excelente
Professional. Efficient. Effective. I appreciated the attention to detail. And personable nature. I will return
Kay was my service person. She was very helpful and friendly, while explaining my options and the work that was needed. It made a required task a little more pleasant.
Jamil was easy to work with. He understood my needs and wasn't pushy or ofensive when try to upsell services. I really appreciate that.
Fernando is great to work with!
Leo was incredible! so professional, clear and willing to work with us. He found the perfect truck for us and the purchasing process was super straightforward. Would highly recommend!
Nice and it did not take long They are very nice and it did not take long
Good customer service , no markup pricing on the popular Vehicle. Easy loan approval not the best interest rate but competitive. Kept the word for vehicle reservation and delivery timeline. Nice work.!!!
Overall great service. Setting up appointment was easy phone call. Oil change service was easy. Tried the wash and wax service great job car looked amazing.
The whole experience was easy and painless thank you Jae
Service agent, Daniel, was kind, knowledgeable and thorough. Very helpful. Service took much longer than anticipated, cost was higher than estimated. Overall, pleased with service.
Good intake meeting, excellent wash and wax. Seems that work was high quality just way too expensive.
Members of One Toyota worked with me to ensure my vehicle could be serviced. The Advisor directed me to return at a later time if the initial appointment wouldn’t work out. I did as she suggested and upon return (on the same day), my vehicle was serviced in a short length of time.
Great service with friendly and knowledgeable staff.
Great service, Team was very friendly. Straightforward no pressure purchase. I’m Happy with purchase.
Efficient and clean The staff at the dealership is efficient with the work flow, knowledgeable about the product, friendly. The dealership is clean
Overall it was good. Just a few hiccups. 1. My available records did not show my tire purchase with last alignment, so it was advised even thought I had recently had one. 2. I had to return back to the dealership to reset my maintenance mileage reminder and put a new service sticker on my window. Minor issues ???????
Gustavo Torres went above and beyond to check everything that I asked and made sure all needs were met. Really appreciate his time in the work. He put forward and making this happen.
By far the easiest purchase at a dealership I’ve ever made. No pressure for add ons, fair deal on my trade. Look no further than this dealership you won’t regret it.
It was good and easy Went in and they helped me right away It was great
De tipo Make It, Good Good Job Thank You MX Cervice transmisión Cervice is a very good job
It was a wonderful experience I received a ride home by Uber in a timely manner as well as a ride back to the dealership Eathen took good care of my needs
Personal muy amable Lexi’s muy amable solamente que tardaron mucho para acer solamente el cambio de aceite
They were great was able to find an insurance for me that I think is affordable
Good and quick. One two three four five six seven eight nine ten eleven twelve
This experience was very different from others. I usually wait for service to complete; 2-3 hours, This time was 5 hours and no written recommendations or future repair needs attached to the bill. It was odd and I mentioned it to my son. My Prius is 2003, first edition, that I take care of. Days later an email from One Toyota states I was told but declined front suspension and steering linkage repair. Not true. I'm perplexed.
Great experience, no hassle and professional behavior by all the employees. They went above and beyond to help us.
Great sales team, better than downtown oakland.
We had a great experience buying the Crown Signia. Our sales representative was very helpful in answering all our questions and was very patient.
We are very pleased with our purchase experience. The sales person was very helpful and very patient.
Great experience! They were really nice and helped us find the car we need! Highly recommend them!
The service is excellent and the staff is great. The price on the service has gone up though. Perhaps the price increase can be offset with service specials👍.
Never had such terrible experience at a dealership as I’ve had with this one. Poor customer services, terrible communication from all staff .
I recently visited Toyota of Oakland and had a fantastic experience from start to finish, largely thanks to the outstanding service provided by my sales representative, Johnny.
If you've ever bought a car, you know how daunting and time-consuming the process can usually feel. Johnny completely changed that dynamic. Right from the beginning, he respect my time and kept things moving at an impressively fast pace without ever making me feel rushed or pressured.
What stood out the most was his expertise. I came in with a specific checklist, and Johnny was able to answer all of my questions ... Read More Google - Jun 20, 2026
Excellent service
Just got my dream vehicle! No hassle, msrp, complete customer satisfaction. Thank you Rudy & Carlos for the best thing to happen to me in a year💚💙
the experience was a thrill, Everything was explained in detail, thank you for the great experience
Quick service. I would have liked a quick vacuum of the interior.
Fernando made sure I was informed every step of the servicing on my vehicle. He was super honest and recommended me a great service plan for my next 5 services.
Everyone at this dealership is so friendly. I’ve been going to Hayward Toyota for over 20 years but one experience with One Toyota has changed everything for me.
We had seen this truck online and had a lengthy conversation/relationship with Jamir Seymore. We were financing this through our bank and set it up as a cash sale, Jamir was EXCELLENT to work with through all the questions and comms with our bank and made the process super efficient and easy.
Upon arriving at the Dealership (I had not been there yet) to purchase the truck, I was delighted to see the enthusiast aspect of the cars displayed in the showroom and the knowledge that Jamir displayed. Once again, I was in a hurry since I had to ... Read More DealerRater - Jun 19, 2026
Leo was amazing and the entire process was smooth because of him. Fantastic customer support. I am glad I chose One Toyota of Oakland. It was an easy purchase with minimal paperwork. Thank you.
No markup. Straightforward process!
Excellent Helpful and very professional and friendly And very gently as well And knowledge Love it
It’s a beautiful and the Sales person are very knowledgeable, it was very easy to buy a car from this company
I had a great experience working with the team here. From start to finish, everyone was friendly, professional, and, most importantly, transparent throughout the entire process.
Unlike some other dealerships I’ve visited, there were no surprises or pressure tactics. The pricing was clearly explained, my questions were answered honestly, and I never felt rushed into making a decision. The team took the time to walk me through all the details and made sure I understood every part of the deal before moving forward.
Compared to my experience at the downtown Oakland location, this dealership was significantly better in terms ... Read More Google - Jun 18, 2026
Worked with Johnny. Very professional, polite and friendly guy.👍👍
It was our first time purchasing a car, a gentleman by the name of Raj came up and assisted us. He continued to help us throughout the whole process. We felt so comfortable, and his explanations were thorough and understandable. He was dedicated and appreciate his help. We are so happy with the car, the service and what they offered. Thank you One Toyota of Oakland and Raj so much!!
i’m really sorry that I wasted so much time. Going to three other Toyota dealerships before going to Won Toyota of Oakland. Totally primetime availability, staff, knowledgeable, professional, prompt. Big things to Saelani. I love my new Toyota Prius plug-in hybrid
Tee was attentive. And helped me get the best deal, before prices go up. He was clearly busy when I approached him and he pivoted to help me. And directed all of his attention to me. He served the customer, it was refreshing.
I almost chose different dealership. Lack of oil chg stickers Svc advisor made all the needed difference!
Excellent service and attentive staff! Appreciate the coffee provided for free and the ability to work on my laptop at one of the desks.
I had an appointment for service at 1pm on Monday, June 15. When I arrived I was greeted immediately, and told exactly what to do. I needed a new tire and routine maintenance - oil change, fluid checks, etc. My lady told me how much my visit would cost. We agreed on the price. I waited in the very nice waiting area. I got a free Mocha. ?? And drank some cold water out of the H2O dispenser. My car was ready at about 4pm. I paid my bill. My car was brought to me, and I drove home, knowing that ... Read More DealerRater - Jun 17, 2026
Good experience.... the bay wait was crowded could have probably spaced a few customers time in.
Quick, friendly was advised of oil change promotion and even put my front license plate on
I like your service with Alejandro he did great helped thanks a lot to help me
She had no communication with me after my car was finished. In the past the advisor would always go over what was done and results from the inspection. I just received a text telling me to go to the cashier after I saw my car outside and I texted and asked if my car was finished.
Quick, Friendly, and Complete. Thanks Toyota.
Brought my RAV4 in for the first time for routine maintenance. Service was pretty quick and surprisingly affordable. I’ll be back.
I dropped off my 2005 Avalon to diagnose a check engine light. My service advisor was Evelyn Monjaras, along with a trainee named Alex. Initially I thought $263.00 was a lot to pay for this service, but the level of detail provided by the mechanic made it much easier for me to decide whether it was worth investing in my older vehicle or trading it in. Evelyn and Alex were very courteous and helpful in arranging transportation for me while my car was being looked at. I consider this a highly professional service department that provides a lot of value. Special thanks ... Read More DealerRater - Jun 16, 2026